Confidential brandBaby Products6 mo

The 2am shopper: dayparting for parents who are awake anyway

ACoS 39% → 21%

Nearly a third of the brand's orders were placed between midnight and 5am, and its ad budget was reliably exhausted by early evening. Fixing the pacing was worth more than any bid change.

The 2am shopper: dayparting for parents who are awake anyway

At a glance

Category
Baby Products
Marketplaces
US
Revenue at start
$143k / month
Ad spend
$28k / month, flat pacing
Engagement
PPC management
Timeframe
6 months

Results

ACoS-18 pts39% 21%
Monthly revenue+65%$143k $236k
Share of ad budget delivered after 22:00+34 pts4% 38%
Campaigns out of budget before 20:00-91%23 of 31 2 of 31

The challenge

The hourly order report told a story nobody in the account had looked at. Nearly a third of organic orders were placed between midnight and five in the morning — the hours a parent of an infant is awake, holding a baby in one arm and a phone in the other, with nothing to do but think about what would make the next night easier.

The advertising never reached those hours. Campaigns ran flat daily budgets, spent heavily against cheap daytime browsing traffic, and twenty-three of thirty-one campaigns were out of budget before eight in the evening. The brand was paying premium rates to compete with everyone else at midday and going dark in the window where its buyer was most receptive and its competitors were not bidding at all.

Our approach

We moved spend to where the buyer actually was.

  • Hourly performance analysis across a full quarter, separating conversion rate by hour from order volume by hour.
  • Budget pacing rebuilt so campaigns hold reserve into the overnight window instead of exhausting it by evening.
  • Hourly bid changes automated through the Ads API, because the console has no time-of-day modifier — bids lift overnight, where competition thins out and cost per click drops.
  • Creative matched to the hour — Sponsored Brands headlines in the overnight window lead with sleep and settling rather than with features.

Inside the ad account

Anonymized account view, rebuilt from the figures reported above: ACoS falling from 39% to 21% on a flat monthly budget.

Anonymized account view, rebuilt from the figures reported above: ACoS falling from 39% to 21% on a flat monthly budget.

The results

ACoS fell from 39% to 21% and revenue grew 65%, on an advertising budget that did not increase.

The whole gain comes from when the money is spent rather than how much of it there is. Overnight clicks cost materially less because most of the category's budgets are already empty by then, and they convert better because a parent searching at 2am has a problem right now rather than a passing curiosity. The overnight window now takes 38% of the ad budget against 4% before, which is simply the advertising finally arriving where the hourly order report had been pointing all along.

“Every parent in our target market is awake at three in the morning. Our ads were asleep.”
Head of Growth, Baby products brand

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