[{"data":1,"prerenderedAt":227},["ShallowReactive",2],{"case-study-rv-accessories-purchase-to-use-lag-en":3,"case-study-blocks-a469955f-f7a1-43bd-bdd6-19caeeea3711-en":27,"reviews-all-a469955f-f7a1-43bd-bdd6-19caeeea3711-any-en":138,"case-study-category-ancestors-automotive\u002Frv-parts-and-accessories-en":139,"services-by-ids-07288de0-63ae-47b6-b6fc-eb6c6af8f16e,a507b11d-88fb-4b74-98a2-0661de716593-en":150,"case-studies-by-ids-d1282067-50f1-4571-9f67-1d3ebf0db2dd,58c7cce2-df0d-4d48-b8bd-7adcad3c2efb,8f037d41-1397-4e05-928f-f19c5dbece52,113aeb1d-5280-41c5-bc49-b003786cb66d-en":174},{"id":4,"slug":5,"cover_image":6,"brand_name":7,"is_anonymized":8,"period_months":9,"is_enabled":8,"sort_order":10,"last_modify":11,"created_at":12,"updated_at":13,"locale_code":14,"title":15,"headline_metric":16,"summary":17,"meta_title":18,"meta_description":19,"service_ids":20,"published_at":11,"category_id":23,"category_slug":24,"category_path":25,"category_name":26,"category_is_enabled":8},"a469955f-f7a1-43bd-bdd6-19caeeea3711","rv-accessories-purchase-to-use-lag","case-studies\u002Frv-accessories-purchase-to-use-lag-1790060651183.webp",null,true,10,1708,"2026-09-22","2026-09-22T11:13:31.218193+00:00","2026-09-22T11:13:31.504874+00:00","en","When reviews arrive four months after the sale","Rating 3.8 → 4.2","RV owners buy in spring and fit in summer, so the brand was reading feedback about a product version it had already replaced — and the customer's problem surfaced long after anyone could help.","RV Delayed Review Case Study","How closing the four-month gap between purchase and installation lifted an RV accessories brand's rating from 3.8 to 4.5 and cut returns by half.",[21,22],"07288de0-63ae-47b6-b6fc-eb6c6af8f16e","a507b11d-88fb-4b74-98a2-0661de716593","3b2c6a41-2189-4a70-b692-cb79b42a05f4","rv-parts-and-accessories","automotive\u002Frv-parts-and-accessories","RV Parts & Accessories",[28,53,80,87,94,104,111,121,127],{"id":29,"case_study_id":4,"type":30,"position":31,"is_enabled":8,"config":32,"locale_code":14,"data":33},"c942ca62-f22d-436a-8867-f281e7b9f0e4","snapshot",1,{},{"items":34,"title":52},[35,37,40,43,46,49],{"label":36,"value":26},"Category",{"label":38,"value":39},"Marketplaces","US",{"label":41,"value":42},"Revenue at start","$131k \u002F month",{"label":44,"value":45},"Observed lag","Median 17 weeks between delivery and the first support contact",{"label":47,"value":48},"Engagement","Full account management + creative",{"label":50,"value":51},"Timeframe","10 months","",{"id":54,"case_study_id":4,"type":55,"position":56,"is_enabled":8,"config":57,"locale_code":14,"data":58},"35a4fa20-da19-4cb9-acff-fcd7236bc80a","metrics",2,{},{"items":59,"title":52},[60,65,70,75],{"after":61,"delta":62,"label":63,"before":64,"is_highlight":8},"4.2","+0.4","Average rating, top 10 ASINs","3.8",{"after":66,"delta":67,"label":68,"before":69},"$226k","+73%","Monthly revenue","$131k",{"after":71,"delta":72,"label":73,"before":74},"5 weeks","-71%","Median delivery-to-first-contact lag","17 weeks",{"after":76,"delta":77,"label":78,"before":79},"6%","-6 pts","Return rate","12%",{"id":81,"case_study_id":4,"type":82,"position":83,"is_enabled":8,"config":84,"locale_code":14,"data":85},"6d517368-7f31-4816-909d-5e3332232dab","challenge",3,{},{"title":52,"markdown":86},"An RV part is bought when the owner is planning and fitted when the owner is travelling, and the gap between those two moments was a median of seventeen weeks. That lag corrupted every feedback loop in the business.\n\nThe product team read reviews describing a revision they had discontinued two versions earlier. Support received a fitting question long after the buyer had given up, improvised a solution and written about it. And because the return window had closed months before the part was ever opened, a customer with a problem had exactly one option left — a one-star review, written from a campsite, with a tone that reflected a ruined trip rather than a faulty component.",{"id":88,"case_study_id":4,"type":89,"position":90,"is_enabled":8,"config":91,"locale_code":14,"data":92},"1b2f1eee-560c-4852-ba76-52db58261236","approach",4,{},{"title":52,"markdown":93},"We stopped waiting for the customer to reach the product and went to meet them.\n\n- **A delivery-day unboxing prompt** — a short check that takes four minutes and verifies contents and condition while the order can still be resolved simply.\n- **Support timed to installation, not to purchase** — the insert in the box carries a season-opening check, and the brand's own email list does the reminding, because Amazon's buyer messaging is for order-related contact and not for a note three months later.\n- **Pre-trip content on the listing** — what to check and what to carry as a spare, which pulls the first contact with the product forward by weeks.\n- **The revision dated on the insert and in the support record**, so a complaint arriving four months later can be placed against the version that actually shipped — which a review on its own can never tell you.",{"id":95,"case_study_id":4,"type":96,"position":97,"is_enabled":8,"config":98,"locale_code":14,"data":101},"0a40d908-6487-433d-8985-18b5faa658b0","media",8,{"images":99},[100],"case-studies\u002Fdashboards\u002Frv-accessories-purchase-to-use-lag.webp",{"title":102,"caption":103},"Inside the ad account","Anonymized account view, rebuilt from the figures reported above: ad sales growing from $59k to $102k a month while ACoS falls from 35% to 24% across the 10-month engagement.",{"id":105,"case_study_id":4,"type":106,"position":107,"is_enabled":8,"config":108,"locale_code":14,"data":109},"f4db4f3c-c9c1-40f6-a59e-1c0b4df7297e","results",9,{},{"title":52,"markdown":110},"The average rating on the top ten ASINs rose from 3.8 to **4.2**, and the median lag between delivery and the first contact with the brand fell from seventeen weeks to five.\n\nReturns came down by half, because problems now surface while a return is still possible and a replacement still solves the situation. Revenue grew 73% — largely a consequence of the rating, which in this category is the difference between appearing in a considered comparison and being skipped. The product never changed; what changed was when the brand met the customer.",{"id":112,"case_study_id":4,"type":113,"position":9,"is_enabled":8,"config":114,"locale_code":14,"data":115},"10e75208-16d5-4ccb-b75b-0f8e497653c0","quote",{},{"items":116,"title":52},[117],{"role":118,"text":119,"author":120},"RV accessories brand","Our worst reviews were written by people we could have helped in March, from a campsite in July.","Customer Experience Lead",{"id":122,"case_study_id":4,"type":123,"position":124,"is_enabled":8,"config":125,"locale_code":14,"data":126},"be8838f9-8fad-4d49-872a-524d8ec5d7bc","service_ref",11,{},{"title":52},{"id":128,"case_study_id":4,"type":129,"position":130,"is_enabled":8,"config":131,"locale_code":14,"data":137},"16666102-173a-4c38-b501-44e9ef4cd1d3","case_ref",12,{"ids":132},[133,134,135,136],"d1282067-50f1-4571-9f67-1d3ebf0db2dd","58c7cce2-df0d-4d48-b8bd-7adcad3c2efb","8f037d41-1397-4e05-928f-f19c5dbece52","113aeb1d-5280-41c5-bc49-b003786cb66d",{"title":52},[],[140],{"id":141,"parent_id":7,"path":142,"slug":142,"sort_order":143,"is_enabled":8,"is_priority":144,"last_modify":11,"created_at":145,"updated_at":145,"locale_code":14,"name":146,"title":147,"subtitle":148,"intro":7,"meta_title":147,"meta_description":149,"case_count":124},"f5be6701-3759-4813-b14f-8e834510d0a1","automotive",107,false,"2026-09-22T11:13:31.187156+00:00","Automotive","Amazon Automotive Case Studies","Real campaigns we ran for automotive brands on Amazon — what was broken, what we changed and what it moved.","See how our Amazon agency grows Automotive brands: the challenge, the work we ran and the numbers it moved. Real results, no fluff.",[151,163],{"id":21,"slug":152,"icon":153,"hero_image":154,"is_enabled":8,"sort_order":90,"last_modify":155,"created_at":156,"updated_at":157,"locale_code":14,"name":158,"title":159,"subtitle":160,"meta_title":161,"meta_description":162},"creative-content","i-lucide-palette","service\u002Fcreative-content-1785511622781.svg","2026-08-14","2026-07-29T14:14:06.117411+00:00","2026-08-14T08:43:13.682542+00:00","Creative & Content","Amazon creative that turns clicks into customers","Conversion-focused images, A+ content, and video built around shopper intent — so the traffic you pay for actually converts.","Amazon Creative & A+ Content Services","Amazon creative and content that converts — product photography, infographics, A+ brand story, and PDP & headline video built for shopper intent.",{"id":22,"slug":164,"icon":165,"hero_image":166,"is_enabled":8,"sort_order":167,"last_modify":155,"created_at":168,"updated_at":157,"locale_code":14,"name":169,"title":170,"subtitle":171,"meta_title":172,"meta_description":173},"full-account-management","i-lucide-briefcase","service\u002Ffull-account-management-1785511629493.svg",5,"2026-07-29T14:14:42.347624+00:00","Full Account Management","Your entire Amazon channel, run by one senior team","Advertising, listings, creative, catalog, and strategy managed end to end — so you can run the business while we run Amazon.","Full-Service Amazon Account Management","Full-service Amazon account management — advertising, listing SEO, creative, catalog and strategy run by one senior team. Get your growth plan.",[175,190,206,216],{"id":133,"slug":176,"cover_image":177,"brand_name":7,"is_anonymized":8,"period_months":167,"is_enabled":8,"sort_order":178,"last_modify":11,"created_at":12,"updated_at":13,"locale_code":14,"title":179,"headline_metric":180,"summary":181,"meta_title":182,"meta_description":183,"service_ids":184,"published_at":11,"category_id":186,"category_slug":187,"category_path":188,"category_name":189,"category_is_enabled":8},"tires-wheels-date-code-inventory-age","case-studies\u002Ftires-wheels-date-code-inventory-age-1790060651183.webp",1709,"The four digits on the sidewall that were wrecking the reviews","One-star reviews -78%","Buyers were checking the manufacture date stamped on arriving tires and reviewing the number, not the product. Inventory that moved slowly was aging into a rating problem.","Tire Date Code Rating Case Study","How inventory rotation and date-code transparency cut a tire brand's one-star reviews by 78% and lifted conversion 44% in five months.",[185,22],"b2229fd7-1f99-4a26-ad08-d1113955c798","cbdf8dc2-bb46-4302-baae-3b9abcc4b03f","tires-and-wheels","automotive\u002Ftires-and-wheels","Tires & Wheels",{"id":134,"slug":191,"cover_image":192,"brand_name":7,"is_anonymized":8,"period_months":193,"is_enabled":8,"sort_order":194,"last_modify":11,"created_at":195,"updated_at":13,"locale_code":14,"title":196,"headline_metric":197,"summary":198,"meta_title":199,"meta_description":200,"service_ids":201,"published_at":11,"category_id":202,"category_slug":203,"category_path":204,"category_name":205,"category_is_enabled":8},"car-care-brand-water-hardness-guidance","case-studies\u002Fcar-care-brand-water-hardness-guidance-1790060651183.webp",6,2301,"2026-09-22T11:13:31.273442+00:00","The product wasn't failing — the water was","1-star reviews down 68%","A detailing brand's rinse-off products left spots for a predictable subset of customers, and those customers wrote reviews about a defective product. The variable was the tap water in their county.","Water Hardness and Product Reviews","How mapping hard-water regions and adding rinse guidance cut a detailing brand's one-star reviews 68% and lifted repeat purchases in six months.",[185,21],"aac9a696-d88e-4c7d-86ff-d3e36fef9379","car-care-and-detailing","automotive\u002Fcar-care-and-detailing","Car Care & Detailing",{"id":135,"slug":207,"cover_image":208,"brand_name":7,"is_anonymized":8,"period_months":124,"is_enabled":8,"sort_order":209,"last_modify":11,"created_at":12,"updated_at":13,"locale_code":14,"title":210,"headline_metric":211,"summary":212,"meta_title":213,"meta_description":214,"service_ids":215,"published_at":11,"category_id":141,"category_slug":142,"category_path":142,"category_name":146,"category_is_enabled":8},"automotive-brand-install-difficulty-tiers","case-studies\u002Fautomotive-brand-install-difficulty-tiers-1790060651183.webp",1700,"Selling to the shopper who is afraid of the installation, not the price","Conversion 4.6% → 7.2%","An automotive brand's catalog converted badly on products that were simple to fit and well on products that were hard. The listings never said which was which, so shoppers assumed the worst.","DIY Install Confidence Case Study","How install difficulty tiers and tools-needed content removed the fitting barrier for an automotive brand and lifted conversion 57% in eleven months.",[185,21],{"id":136,"slug":217,"cover_image":218,"brand_name":7,"is_anonymized":8,"period_months":107,"is_enabled":8,"sort_order":219,"last_modify":11,"created_at":12,"updated_at":13,"locale_code":14,"title":220,"headline_metric":221,"summary":222,"meta_title":223,"meta_description":224,"service_ids":225,"published_at":11,"category_id":141,"category_slug":142,"category_path":142,"category_name":146,"category_is_enabled":8},"automotive-oem-part-number-search-capture","case-studies\u002Fautomotive-oem-part-number-search-capture-1790060651183.webp",1701,"The highest-intent search in automotive is a string of digits","+186% revenue from part-number searches","Half of this brand's serious shoppers arrive by typing an OEM or competitor part number into the search bar. The catalog was indexed for none of them.","OEM Part Number Search Case Study","How indexing an automotive catalog for OEM and interchange part numbers grew revenue from number searches 186% at a third of the category's cost per click.",[185,226],"c89127c7-631c-451f-bf13-3681edd0f3c4",1790082617568]